SHIPPING
In Italy, shipping usually takes a maximum of 2-5 working days from the date of shipment of the package. Only in exceptional cases can the waiting time be longer. We are unable to indicate the time and date of delivery. Deliveries are made from Monday to Friday, during office hours. The courier will attempt to deliver the package for three consecutive working days, leaving a notification each time on which you will find the relevant contact details. After three delivery attempts, the package will be sent back to our warehouse. You will receive an email as soon as your order leaves our warehouse with the shipment reference number, which will allow you to track it at any time. Our online shop is currently available worldwide, but shipping costs vary by area.
DESTINATION COUNTRY AND COST (see below for details)
ITALY : 10 EURO
In Italy, for orders over 99 Euro (€), shipping costs are free.
RETURN PROCEDURE -> Download the form
WITHIN 14 DAYS
You can return any product purchased on Bu-sport.com within 14 calendar days of delivery.
CHECK OUT THE ARTICLES
Make sure the items are in perfect condition, with the original tags and the purchase receipt.
PREPARE THE PACKAGE
Place all the items you wish to return in a suitable and well-sealed box.
PRINT THE FORM
Fill out the appropriate online form to indicate the reason for the return.
SEND THE PACKAGE
Send the package, at your expense, to Bu-sport.com
BU-SPORT c/o Evologi srl
Monastier Street 1
30020 Meolo (VE)
WAIT FOR THE CONFIRMATION EMAIL
You will receive an email confirming acceptance of the return within 3 working days of receipt at the office.
Bu-sport reserves the right to refuse the refund of products not returned correctly or received after the maximum time and/or in different conditions at the time of shipment. In this case, the package will be returned to the sender.
Shipping costs will be refunded only in the case of a total return of the order; in the case of a partial return consisting of only a part of the purchased items, only the sum of such returned products will be refunded.
WAIT FOR ACCREDITATION
Upon acceptance of the return, we will refund the corresponding amount to the credit or debit card used for the order. It may take up to 14 days for the refund to be processed. The time it takes for the amount to be credited to your account will depend on the institution that issued your card.
REFUND TO PAYPAL ACCOUNT
Upon acceptance of the return, we will refund your PayPal account, which will be visible within 24 hours. The actual refund to your credit card from your PayPal account depends on the institution that issued the card